Software Archive - Page 11 of 20 - Digital Transformation | Best digital transformation company in India

Jira Service Management

Help Desk Software

4.4

ITSM and service desk built on Jira, linking tickets directly to engineering work.

Incident, problem and change management Linked Jira issues for engineering handover Configurable request portal and forms SLA calendars and escalation Asset and configuration management +1

₹1,600 /mo onwards ✓ Free trial

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Salesforce Service Cloud

Help Desk Software

4.4

Enterprise customer service platform sharing one record with Salesforce CRM.

Shared record with Salesforce CRM Omnichannel case routing Entitlements and milestone tracking Einstein AI case classification Self-service Experience Cloud portal +1

₹2,100 /mo onwards ✓ Free trial

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ServiceNow IT Service Management

Help Desk Software

4.3

Enterprise ITSM platform for large service organisations and complex CMDBs.

ITIL-aligned incident to change workflows CMDB and service dependency mapping Virtual agent deflection Predictive categorisation and assignment Performance analytics and dashboards +1

Price on request ✓ Free trial

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HubSpot Service Hub

Help Desk Software

4.4

Support desk sharing HubSpot's CRM record with marketing and sales teams.

Shared CRM record across sales and support Shared inbox and ticket pipelines Knowledge base and customer portal NPS, CSAT and CES surveys SLA management and automation +1

₹1,300 /mo onwards ✓ Free trial

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HappyFox

Help Desk Software

4.5

Straightforward ticketing desk with strong SLA control and no per-ticket limits.

Multi-condition smart rules and automation Granular SLA targets and breach alerts Knowledge base and self-service portal Asset and task management Agent scripting and canned actions +1

₹2,400 /mo onwards ✓ Free trial

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SysAid

Help Desk Software

4.5

ITSM and help desk with built-in asset discovery and remote control.

Automated hardware and software discovery Asset details attached to tickets Remote desktop control Patch management and password reset Workflow and change management +1

Price on request ✓ Free trial

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Kayako

Help Desk Software

4.0

Conversation-centric help desk presenting support as a continuous customer journey.

SingleView customer conversation timeline Live chat with proactive triggers Multilingual help centre External collaborator access SLA and automation rules +1

₹4,100 /mo onwards ✓ Free trial

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Featured

Insta by Practo

Hospital Management Software

4.3

Cloud hospital information system used widely across Indian hospitals and chains.

OPD, IPD and emergency workflows TPA, insurance and scheme billing Integrated pharmacy, lab and radiology Electronic medical records NABH documentation support +1

Price on request ✓ Free trial

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Halemind

Hospital Management Software

4.4

Modular healthcare platform covering hospitals, clinics, pharmacies and diagnostics.

Modular adoption by department Customisable EMR templates Appointment and queue management Inpatient admission and discharge workflows Pharmacy, lab and inventory modules +1

Price on request ✓ Free trial

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Napier Healthcare

Hospital Management Software

4.1

Hospital information system with strong presence across India, the Middle East and Asia.

Full clinical and administrative HIS Multi-country insurance handling Nursing and clinical documentation workflows Pharmacy, lab and radiology modules Medical device and PACS integration +1

Price on request ✓ Free trial

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