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SugarCRM

3.9
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At a glance

Starting price โ‚น4,100
User rating 3.9 / 5
Reviews 0
Free trial Demo on request

Overview

SugarCRM began as the leading open-source CRM and is now a commercial mid-market platform that still offers what most rivals do not: a self-hosted or private-cloud deployment. For organisations with data residency requirements or a policy against multi-tenant SaaS, that alone shortlists it.

Sugar Sell covers accounts, opportunities, forecasting and quoting; Sugar Market adds campaign automation and Sugar Serve adds case management. Its predictive scoring works from historical data in the customer’s own instance, and the SugarBPM engine handles complex approval and escalation logic.

Best suited to: mid-market and regulated organisations that need CRM on their own infrastructure, or heavy process automation without enterprise-suite pricing.

Key features

On-premise or private cloud deployment
SugarBPM process automation
Opportunity and forecast management
Predictive lead and deal scoring
Sugar Market and Serve modules
Open REST API and developer tooling

Pricing

Starts from โ‚น4,100 indicative, per month
Free trial Demo on request

Listed pricing is indicative. Final cost depends on seats, contract term and add-ons โ€” request a quote for exact numbers.

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