protel, now part of Planet, is a long-established hotel PMS strong across European and international independent hotels and chains. It offers cloud, hybrid and on-premise deployment, which suits properties with unreliable connectivity or policies against fully hosted operations.
Functionality covers reservations, front office, housekeeping, groups and conference banqueting, with an open interface layer connecting revenue management, POS, door locks and payment systems. Planet’s payments and tax-free shopping services integrate directly, which is relevant for properties with substantial international guest volume.
Best suited to: mid-sized and larger hotels and groups wanting deployment flexibility and integrated international payment handling.
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